What is OpsGrip?
OpsGrip is an IT operations management platform built for IT departments at companies with 50 to 500 employees. It brings together everything your IT team needs — help desk, asset management, knowledge base, on-call scheduling, trip operations, project management, and more — into one place.
The Problem We Solve
Most IT teams juggle five or more tools just to keep the lights on. A ticketing system here, a spreadsheet for inventory there, a shared doc for knowledge base articles, a calendar for on-call rotations, and a chat thread for everything else. It's scattered, expensive, and nobody has the full picture.
OpsGrip replaces that patchwork with a single command center.
What's Included
- Dashboard — Role-based tiles you can drag, drop, and customize. 51+ tiles available for CIOs, sysadmins, help desk, and field techs.
- Knowledge Base — 140+ starter articles to get you going. Write your own, publish a public self-service portal for end users.
- IT Inventory — Track hardware, software, network gear, peripherals, and mobile devices. Health scores, warranty alerts, and QR codes built in.
- IT Tasks & Projects — Personal boards, team views, Kanban, list, and calendar layouts. Templates for common IT project types.
- Trip Ops — Plan field work with checklists, inventory packing, expense tracking, mileage, and after-action reports.
- On-Call Management — Schedules, escalation chains, rotation calendar, swap requests, and incident logging.
- Network Tools — Topology mapping, IPAM with 254-IP tracking, network alerts with TV Mode.
- Team Management — Invite members, assign roles, track onboarding with 30/60/90-day plans.
- Integrations — Microsoft Teams, SolarWinds, PaperCut, Printix, and more coming.
- OGI (OpsGrip Intelligence) — Your AI companion that helps with IT questions, generates content, runs your onboarding, and even plays games.
Pricing
OpsGrip uses flat team-based pricing — never per seat. One price, your whole team. Plans start at $29/month (or $19/month during Beta). See our Pricing page for full details.
Who It's For
OpsGrip is built for IT departments, not MSPs (though an MSP tier is on our roadmap). If you manage IT for a company and you're tired of duct-taping tools together, OpsGrip was built for you.