Understanding Usage Limits

OpsGrip keeps limits simple. Here's what's capped and what's unlimited on each plan.

Limits by Plan

Free Plan

  • 20 Knowledge Base articles (your own — starter articles don't count)
  • 5 AI/OGI generations per month
  • 1 user (no team features)
  • Knowledge Base module only

Pro Plan

  • Unlimited Knowledge Base articles
  • Unlimited AI/OGI generations
  • 1 user
  • All modules and features
  • 1 guest (Guest Access)

Team 10

  • Unlimited Knowledge Base articles
  • Unlimited AI/OGI generations
  • Up to 10 team members
  • All modules and features
  • Unlimited guests (Guest Access)

Team 25

  • Unlimited Knowledge Base articles
  • Unlimited AI/OGI generations
  • Up to 25 team members
  • All modules and features
  • Unlimited guests (Guest Access)

What's Always Unlimited (on paid plans)

  • Knowledge Base articles
  • Inventory items
  • Tasks and projects
  • Trip records
  • Sites and locations
  • Dashboard tiles and custom dashboards
  • On-call schedules
  • Network topology maps
  • IPAM records
  • OGI conversations

AI Usage

On the Free plan, you get 5 AI generations per month. This covers Ask OGI queries, Write with OGI drafts, and OGI article generation. On any paid plan, AI usage is unlimited.

Team Member Limits

Team member limits are based on your plan tier. If you hit your limit, you'll need to upgrade to add more members. Removing a member frees up a slot immediately.

Tips

  • Paid plans have very few hard limits — the main constraint is team member count
  • If you're approaching your team member limit, consider upgrading before you need to — the transition is seamless
  • The Free plan's 5 AI generations reset on the first of each month
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us