Inviting Team Members

OpsGrip is built for teams. Here's how to bring your team on board.

Sending an Invite

1. Go to Team in the sidebar
2. Click Invite Member
3. Enter their email address
4. Select their role (see roles below)
5. Click Send Invite

They'll receive an email invitation to create their account and join your organization.

Roles

OpsGrip has role-based permissions so everyone sees what they need and nothing they don't:

• Admin — Full access to everything including Settings, billing, and team management
• IT Director / CIO — Full operational access, can view reports and analytics
• Sysadmin — Access to network tools, inventory, and infrastructure features
• Help Desk — Access to tickets, knowledge base, and task management
• Field Tech — Access to trip ops, inventory, sites, and mobile-friendly features

Roles determine: - Which sidebar items are visible - Which dashboard tiles appear by default - How OGI responds (role-aware answers) - What data they can view and edit

Plan Limits

Your plan determines how many team members you can have: - Free — Solo only (1 user) - Pro — Solo only (1 user, full platform) - Team 10 — Up to 10 members - Team 25 — Up to 25 members

Remember, OpsGrip uses flat team pricing — you're not paying per seat. Whether your Team 10 plan has 3 members or 10, the price is the same.

Tips

• Start by inviting one teammate to test the experience before rolling out to everyone
• Assign roles carefully — you can always change them later in the Team page
• Each new member gets their own onboarding experience with OGI, so they'll be guided through setup independently