Printix Print Management

The Printix integration brings cloud-based print management data into OpsGrip. If your organization uses Printix instead of PaperCut, this integration provides the same printer visibility.

What It Does

When connected, OpsGrip pulls from Printix: - Printer status — Online, offline, error states - Toner levels — Current cartridge levels - Page counts — Total pages per printer - Usage statistics — Print volume and trends

This data appears in the same places as PaperCut data: 1. Print Stats tab on matching inventory items 2. Dashboard Printer tile for fleet overview 3. Settings → Integrations for connection status

Setting Up the Integration

Step 1: Get Your Printix API Credentials

1. Log into your Printix admin portal
2. Navigate to API settings
3. Generate an API key
4. Note your Printix subdomain

Step 2: Connect in OpsGrip

1. Go to Settings → Integrations
2. Find the Printix card
3. Click Connect
4. Enter your subdomain and API key
5. Test the connection
6. Save

PaperCut vs Printix

Both integrations provide the same data and show up in the same places in OpsGrip. The difference is on the print management side:

• PaperCut — On-premise print server (NG for small/medium, MF for large)
• Printix — Cloud-based print management (no on-premise server needed)

You only need one. Connect whichever your organization uses.

Tips

• Printix's cloud-based nature makes the API connection simpler — no firewall or port-forwarding needed
• The automatic matching between Printix printers and OpsGrip inventory works via IP address and hostname, just like PaperCut
• If you switch from PaperCut to Printix (or vice versa), disconnect the old integration and connect the new one — the Print Stats tab and dashboard tile work the same way regardless of source