Requesting a Feature
Have an idea that would make OpsGrip better? We want to hear it. Feature requests directly shape what we build.
How to Submit a Feature Request
Option 1: Public Roadmap (Best Way)
Visit opsgrip.canny.io and: 1. Search to see if your idea already exists 2. If it does, upvote it — votes are how we measure demand 3. If it doesn't, click Create Post and describe your idea 4. Add context: why you need it, how you'd use it, how critical it is
Canny is the single most effective way to influence OpsGrip's roadmap. Every post and vote is reviewed.
Option 2: Support Widget
Click the support widget on opsgrip.com and tell us your idea.
Option 3: Email
Send it to support@opsgrip.com with as much detail as you can.
What Makes a Great Feature Request
- The problem — What are you trying to do that you can't (or that's harder than it should be)?
- Your ideal solution — How would you want it to work?
- How critical it is — "Dealbreaker" vs. "Nice to have" vs. "Just a thought"
- Context — How often do you need this? How many people on your team would use it?
Example of a great request: > "We do quarterly site audits and need to generate a report from our inventory data filtered by site. Right now I export to CSV and build it in Excel. It would save me 2 hours per quarter if OpsGrip could generate a per-site inventory report."
How We Prioritize
We evaluate feature requests based on: 1. Demand — How many users are asking for it (Canny votes) 2. Impact — How much value it adds to the typical workflow 3. Effort — How complex it is to build 4. Strategic fit — Does it align with OpsGrip's direction
Tracking Your Request
On Canny, you can follow your post to get notified when its status changes: - Under Review — We've seen it and are evaluating - Planned — It's on the roadmap - In Progress — Actively being built - Complete — Shipped and available
Tips
- Search Canny before posting — duplicate requests split votes
- Upvoting existing requests is just as valuable as creating new ones
- Be specific about the problem, not just the solution. Sometimes we can solve your problem in a way you didn't expect
- We read everything. Even if a request doesn't get built immediately, it informs our thinking